Tentworx is a trade name of Bay6 B.V. registered under number : 3211177 of the Chamber of Commerce in Hilversum, The Netherlands.
2. Information Collected
Tentworx collects information if you access the Site or request information by email. In this privacy statement Tentworx distingueses Personal Information and User Information.
Tentworx does not share Personal information with third parties or contact you for any reason other than to provide the information or services requested. Tentworx does not charge any frees for the online services and functionalities, for collecting your information or for registrering you as a user.
Accessing resources on our Site often means registering you as a user with an account. Users access services like online and offline newsletters, discussion forums, commends, online purchases, and specialized information sources (User information).
The Personal information we collect includes your name, e-mail address, address, the organization you work for, your role title, and telephone number. We process your personal data in our business process and customer relationship management (CRM) system and at our web service provider server systems .
You provide Tentworx the information – such as your name, email address and country – and choose a username and password. This information ensures that you get the services you request. In some instances Tentworx will ask you for specific additional information if you request a quotation or when accessing Tentworx service offerings, for example when downloading information from our site or by filling out our online forms. User information collected in this way is used to answer you questions, send you quotations and inform you about our current and future products and services, and to better understand market demands.
When you create an Tentworx user account, request information, request a quotation, subscribe for a service, participate in a survey, post a rating, commend, or review, post a question or answer, upload content or otherwise actively send us data on our Site, we collect such data including, but not limited to, your user name, password, first and last name, email address, telephone number (including mobile phone number), street address, gender, occupation, interests, messages you send to users, and any other data included in a submitted form or account registration process. In connection with chargeable services, we will also collect payment information (e.g., credit card number and related verification information). In each such instance above, you will know what data we collect through the Site, because you actively submit it.
In addition, as part of the standard operation of the Site, Tentworx may automatically collect and analyze information from your computer or mobile device, including, but not limited to, your browser type, operating system, IP address and the domain name from which you accessed the Site, and if you are accessing our Site with your mobile device, the type of mobile device. In addition, we may automatically record and analyze actions taken on the Site including, but not limited to, date and times of use, clicks, page views, the amount of time you spend on each page, and search queries. Tentworx reserves the right to match your IP address (or any other information) with other information about you in any way permitted by applicable law. Tentworx will store this information on its equipment or the equipment of third parties that Tentworx has a relationship with for that purpose. If you create an Tentworx account, information may be collected during the registration process.
If you access or use the Site on your mobile phone or other mobile device, including tablets, we collect mobile device identifiers, including MAC Address, and IP Address.
Tentworx may create and assign to your device an identifier that is similar to an account number. We may collect the name you have associated with your device, device type, telephone number, country, and any other information you choose to provide, such as user name, geolocation or email address.
Limitation of Use or Disclosure of Personal Data
3. Limitation of Use or Disclosure of Personal Data
When you delete your account you will no longer have access to any of the data which we provided under that account name, including but not limited to, search history, account preferences, and any other data associated with the account. Only if you send us a “termination of user account request” by email to contact @ Tentworx.nl (remove spaces when sending email) we will completely remove all stored user data from our systems. Tentworx will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
If you want to restore your account and use the same email address to set up a new account, the previously stored user data will not become available to you again. Tentworx reserves the right to keep any materials in a deleted account as necessary to preserve and protect its rights as allowed by law (for example, to preserve records of a dispute) or to comply with its obligations under local law (for example, to keep an email address). A deleted account does not mean that all of the data is expunged from the Tentworx systems, although it will not be readily available under your original account name. When you presses the delete account information by email to contact @ Tentworx.nl (remove spaces when sending) Tentworx will begin to process that instruction within 24 hours and will have completed the operation within 40 days.
Uses and Disclosures of Information
4. Uses and Disclosures of Information
For example, Tentworx uses your previous search and browsing history (user information) to determine relevant search results. Tentworx may also share such information with third party service providers (including operators of third-party websites and/or social networking sites) in order to provide you services, inform you about product and service offers, reply to you questions, and or to show you targeted advertisements and other content that has been customized for you.
We monitor, review, store and analyze your content that you send, store or receive, including via automated means and otherwise, for data analysis, quality control, and to refine the Site or any other Tentworx product or service (including to provide better search results and other listings, provide you with personally relevant product features, and to prevent fraud and reduce unwanted mail).
Any information shared by you with Tentworx may be shared with or transferred to any Tentworx affiliated entity (including those located outside the European Union), no matter where located, for the purpose of providing you services and improving the Site. By using the Site, you consent to this transfer and acknowledge that the services provided to you and the functionality of the Site could not be provided without such a transfer. If you do not wish your information to be transferred in this way you should not use this Site.
Transfer of Data to Third Parties
5. Transfer of Data to Third Parties
Tentworx may use other companies, including affiliates and third parties, to perform our services in connection with our operations (like CRM (customer relations management), and AES (automated email service providers), and to improve the Site and our other products and services. These third parties may include (but are not limited to) online and offline service providers.
Please also be aware that Tentworx may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed Tentworx or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, Tentworx will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies. Please see paragraph 12 for liabilities related to the transfer of Personal Data for EU Residents.
Tentworx may use your IP address and mobile device information to help diagnose problems with Tentworx’s service and to administer the Site. Your IP address and mobile device information may also be used to help identify you, your location, and your online profile and to gather broad demographic information (such as country of origin).
6. Contact Information
When you provide Tentworx contact information (such as your name and email address) and demographic information, you agree that Tentworx may utilize this information as set forth herein. You agree that Tentworx may, as part of its services to you, communicate with you, or initiate communication with you on behalf of a third party, through your Tentworx user account or through other means such as email, telephone (including mobile phone), or postal mail, including through the use of contact information that you may provide to Tentworx or that Tentworx may otherwise obtain from third-party resources. If and to the extent permitted by applicable law, Tentworx or its designated third-party partners may also use your contact information to (i) create an account; and (ii) send you information about Tentworx, including promotional materials. Tentworx may use demographic and/or profile data to tailor your experience on the Site, show you content that Tentworx thinks you may be interested in, and display content according to your preferences. Your information, including Personal Information, gets stored on the Site when you upload or edit account information.
Additional Uses and Disclosures of Non-Personal and Public Information
7. Additional Uses and Disclosures of Non-Personal, User Information, and Public Information
If you post public information, write a review or post comments to our site, this information may be crawled by, and displayed through, search engines when someone searches for your name. This means that third parties can view the User Information contained in the public information and you may receive unsolicited contact from parties unaffiliated with Tentworx and for whom Tentworx has no responsibility. If you do not want your User Information and Public Information posted to the Site, you should not use the public posting functionally (like reviews, commends ea) of the Site. If you have an account at the Site you may opt out of this functionality on a going forward basis by editing your Privacy Settings; however, Tentworx does not warrant how often third-party search engines will update their caches, which may continue to contain your public information.
Tentworx seeks to use reasonable security measures to help protect against the loss, misuse and alteration of the Personal Information under Tentworx’s control.
Although Tentworx uses technology to encrypt transfers of data through the Site, no method of transmission over the Internet, or method of electronic storage, is 100% secure, however. In addition, please note that emails, messages sent via your web browser, and other similar means of communication with other users, are mostly but not always encrypted.
We strongly advise you not to communicate any confidential or sensitive information through these means. Therefore, while we strive to protect your information, we cannot guarantee its 100% security. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to standard terms and conditions that may be nonnegotiable; these service providers have informed us or the general public that they apply security measures they consider adequate for the protection of information within their system, or they have a general reputation for applying such measures. However, we will not be liable (to the fullest extent permitted by law) for any damages that may result from the misuse of any information, including Personal Information, by these companies. Please see paragraph 11 for liabilities pertaining to the transfer of personal data for EU Residents.
Links to Third-Party Sites
10. Links to Third-Party Sites
The Site may make available links to other websites. When you click on such links, you may leave our Site. Please note: WE ARE NOT RESPONSIBLE FOR THE INFORMATION COLLECTION, USE, DISCLOSURE OR OTHER PRIVACY PRACTICES OF ANY THIRD PARTY, INCLUDING OUR AFFILIATES, THIRD-PARTY SERVICE PROVIDERS, ANY THIRD-PARTY SOCIAL MEDIA PLATFORM, ANY THIRD PARTY MAKING AVAILABLE THE DEVICES OR OPERATING SYSTEMS FOR WHICH THE SITE IS AVAILABLE, AND ANY THIRD PARTY OPERATING ANY WEBSITE TO WHICH THE SITE CONTAINS A LINK. YOU MAY HAVE RIGHTS DIRECTLY ENFORCEABLE AGAINST THESE THIRD PARTIES SO YOU SHOULD CONSIDER THEIR PRIVACY POLICIES TO LEARN MORE.
Acquisitions and Other Reorganizations
11. Acquisitions and Other Reorganizations
Personal Data for EU Residents
12. Personal Data for EU Residents
The following section pertains to users who are located in the European Union. Tentworx will complies with the Dutch AVG or GDRP (General Data Protection Regulation) (see AVG) and with the EUUS Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Tentworx has certified that it adheres to the Privacy Shield Principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, and Recourse, Enforcement and Liability. To learn more about the Privacy Shield program, and to view our certification page, please visit https://www.privacyshield.gov/.
In the context of an onward transfer of data to a third party, a Privacy Shield organization has responsibility for the processing of personal information it receives under the Privacy Shield and subsequently transfers to a third party acting as an agent on its behalf. Tentworx shall remain liable under the Principles if its agent processes such personal information in a manner inconsistent with the Principles, unless Tentworx proves that it is not responsible for the event giving rise to the damage.
Residents of the European Economic Area have a right of access to their data.
If you have created an account you will have access to your account data via the account access link provided during the account registration process. You have access to your account email settings via the same account access link or by using the link provided at the bottom of the emails you receive through our Site. If you wish Tentworx to access and edit such data on your behalf, please send an email with a copy of your national identity card (for identity verification purposes). European Economic Area and Switzerland residents also have a right, if their personal data is inaccurate, of rectification, erasure or blocking of such inaccurate personal data. If your personal data is inaccurate, you may alternatively request Tentworx to rectify, erase or block the data by sending an email with a copy of your national identity card (for identity verification purposes), to the above address with the exact nature of the requested action.
Do Not Track Requests
13. Do Not Track Requests
14. Opting Out
If you no longer want to receive promotional materials from us based upon your Personal Information, going forward, you may opt out of receiving such marketing related messages by the email settings of our third party email service provide (like mailchimp.com for example) or by sending an email to contact @ Tentworx.nl (remove spaces when sending email). Please note that we may still send other messages to you, such as administrative messages. We will try to comply with your request as soon as reasonably practicable.
Independent Dispute Resolution
15. Independent Dispute Resolution
General Inquiries and Complaints
16. General Inquiries and Complaints
You may contact Tentworx via our Site contact form (https://www.tentworx.nl/contact/).
This document is updated at: May 22nd 2018.